Key Features

A complete Customer Success Management Platform

Userlot provides all of the key features you need to guide your customers through a structured and effective lifecycle journey. Grow your exisiting revenue, never miss an opportunity or red flag, and increase retention.

Increase Conversions

Comprehensive Customer Health Scoring

Structured lifecycle journey and success plans

Product usage and adoption insights

Powerful integrations with your existing systems

Dashboards and insights to drive growth

Optimize your Customer Success strategy.

Take control of our Customer Success daily plan. Ensure important tasks are completed early and activate proactive customer interactions.

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Growth based Customer Journey and Lifecycle.

Map out successful pathways, workflows and playbooks to prevent churn and increase product adoption and expansion.

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Customer 360. Metrics that matter.

Combine product adoption and usage, customer satisfaction, sentiment, support metrics and more for actionable customer health scoring and insights that drive growth.

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