serlot

Look beyond churn. Supercharge growth.

The Customer Success Management Platform that helps SaaS companies maximize Net Revenue Retention.

All the key features you need to drive growth.

Optimize your Customer Success strategy.

Manage the daily plan for Customer Success. Prioritize and complete crucial tasks efficiently, and proactively engage with customers.

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Growth based Customer Journey and Lifecycle.

Create effective pathways, workflows, and playbooks to reduce churn and increase product adoption and expansion.

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Customer 360. Metrics that matter.

Combine product adoption and usage, customer satisfaction, sentiment, support metrics and more for actionable customer health scoring and insights that drive growth.

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Connect your existing systems and datasources to understand the relationship you have with your customers.

Guide your Customers to success.

The Userlot platform allows you to maximize your relationships with your Customers

Actionable Insights

Drive product adoption with usage and behaviour insights to increase retention and expansion.

Onboarding

Drive product adoption with usage and behaviour insights to increase retention and expansion.

Adoption

Drive product adoption with usage and behaviour insights to increase retention and expansion.

Expansion and Loyalty

Drive product adoption with usage and behaviour insights to increase retention and expansion.

Generate more recurring revenue from your existing customers.

For early stage businesses who want to grow faster.

Core Features

Up to 3 Native Integrations

Legendary Service and Support

The Customer Success Platform for businesses who want to scale.

Single Product

All Features

All Native Integrations

Full API Access

Free Account Setup package

The ultimate platform for professional teams and enterprise organizations.

Multi-product

Advanced Features

Single Sign-On

Dedicated Account Manager and SLA

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